How long will my diffuser last?

We estimate your diffuser to last approximately 4-6 months. This depends on several factors such as room temperature and air flow.

How long does it take for an order of a Floral Reed Diffuser to be made and shipped? 

We usually allow 3-5 days for the handmade item to be created and then shipped to you. Shipping usually takes 5 business days.

Do you ship Internationally?

No. But we do ship Australia wide :)

Do the florals get wet from the oil?

We wrap the base of the florals in a waterproof tape which should prevent the florals from touching the oil. The florals are to be wedged lightly into the white collar in front of the reeds. The florals are not to be submerged in the liquid as this will cause them to get wet and damaged.

Do you do customized orders?

We are certainly willing to create custom orders for you! Please contact us on social media or email littlecoastalco@gmail.com to enquire.

What happens if I require my order ASAP?

Please let us know the date you need the order by and we will try our best to accommodate you.

Are your products cruelty-free and vegan?

Yes! All our products are not tested on animals and do not contain animal products!

Can I reuse my reeds?

No, if you change the scent of your fragrance or the product runs out, new reeds are required for the product to work properly as reeds are easily clogged by dust.

I can’t smell my diffuser?

We use high quality fibre reeds so they do not need flipping often like rattan reeds do. But if the scent has faded, give the reeds a bit of a jiggle and that usually helps to disperse the scent back into the room. You may also flip them if you wish, but please remove florals before doing so, leave it an hour, then return florals back to the diffuser.

In very dusty houses a second set of reeds may need to be purchased. Dust does clog the reeds.